Services - Technologies

Real Time Tracking

Our real-time tracking let's our clients, travel agencies, staff and our host country administrative team view everything as it happens. From the time that applications are first completed to the time they leave our office the status is constantly updated. The customer response to this service has been overwhelming. When you are working with important documents like client's passports the worst thing is imagining what might be going wrong. With our real-time tracking all the guesswork is eliminated.

Online Application Forms

Our entire application process is performed onsite. This guarantees that the data we receive is of the highest quality. This process allows us to assure that all critical questions are answered unlike in a paper-based or PDF-based form. We ensure that all the dates are correct and that they make sense (i.e. no passport issue dates in the future). We support conditional selections so the answer to one question controls the options available in the next question. We can verify shipping addresses, accept and process credit cards in real-time and when clients have questions we can immediately check the data in their online application without having to wait until they mail it or bring it into our office.

Uploading Application Data

Because the application data is immediately available to us we can project upcoming receipt volume and provide information to our clients as to the best time to visit our offices. Since everything is online we can provide a wide variety of both financial and activity reports to our clients and the host country. Historical reporting is available for any period. The entire process is streamlined for efficiency and is geared to provide maximum throughput for these very sensitive documents.